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Tim Hortons

TimmyMe is the world's first HCE-enabled closed loop mobile wallet.

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Client

Tim Hortons is a top 50 Quick Service Restaurant with more thanĀ 4000 locations across Canada and the United States.

Challenge
  • Behind competition in QSR space (no mobile solution)
  • Operational inefficiencies at check-out
  • Legacy POS infrastructure
Solution
  • Host Card Emulation Tap and Pay functionality
  • Make purchases via barcode scanning
  • Pay for items using gift cards from device
  • Enable mobile payments with no change to existing POS
Benefits
  • Address operational challenges at check-out
  • Gain better understanding of customer behavior
  • Save on total costs of ownership (existing POS)
  • Establish presence as industry innovator (first-of-its-kind solution)
TimCS2

“We were proud to say we were the first quick service restaurant in North America to launch near field communication payment. Our company received a lot of public attention and media coverage for being the first to launch the payments in our restaurants using NFC. We received a good return on our investment…The feeling is that Clearbridge Mobile goes above and beyond what you expect from them.”

Former Senior Manager of Marketing Technology
Tim Hortons

10%

Total addressable market used the app in the first 3 months

1000

Mobile payment transactions made per day during off-peak times

2000

Mobile transactions made per day during peak times

30,000

Customers used their app more than twice a week