Retail, Ecommerce & Loyalty
Transforming Retail With Innovative Digital Experiences
Leveraging the latest technologies, we create end-to-end omni-channel experiences that delight your customers and drive business growth.
Award-Winning Mobile App Development
Provide Better Digital Solutions
Provide Immersive Customer Experiences
Maximize Engagement, Retention and Sales
Increase
Brand Loyalty
Streamline supply chain management
Shell + PayPal | touchless payment solution
Challenges:
- Fraud risk to both customers and gas stations
- Prepay model slowing time to purchase
- Small average transaction
Our Solution:
- Pay for gas via touchless payments
- Make in-store purchases quickly and automatically via PayPal integration
- Make purchases via barcode scanning
Results:
- Reduce revenue loss from gas theft
- Reduce risk of theft to visitors
- Increase average transaction size
- Eliminate friction points in path to purchase
Sunwing | Manage Travel Bookings
Challenges:
- Reduce revenue loss from gas theft
- Reduce risk of theft to visitors
- Eliminate friction points in path to purchase
- Increase average transaction size
Our Solution:
- Built for iOS & Android
- Profile management & trip management features
- Access support directly from app via Fongo
- Display relevant promotions to users
Results:
- Drive more engagement with Sunwing brand and programs
- Provide a more seamless user experience for Sunwing customers
- Upsell directly from the app
Perry Ellis | Mobile In-store Loyalty Solution
Challenges:
- Unable to easily and accurately collect in-store behavioral data
- Inability to capture leads in-store
- Lack of in-store engagement with loyalty program members
Our Solution:
- Recognize app users via beacons
- Capture in-store leads via kiosk system
- Push customer data automatically to Salesforce via Heroku Connect
Results:
- Tie mobile to the in-store experience
- Better analytics on effectiveness of in-store lead generation efforts
- Increase customer in-store visits, frequency, engagement, and spend
Living Spaces | Optimizing Customer Purchasing Experience
Challenges:
- Improve in-store customer experience
- Customers having difficulty locating products
- Not enough sales staff to provide guidance
- Missed revenue opportunities
Our Solution:
- Search, scan, and display product information using barcodes
- Create personal wishlists
- Locate physical products using beacons
- Make fast purchases on their mobile devices
Results:
- Self-service advisor model
- Eliminate friction points
- Increase average spend per visit
- Shorten the decision-making cycle
Tim Hortons | Customer Mobile Payment System
Challenges:
- Behind competition in QSR space (no mobile solution)
- Operational inefficiencies at check-out
- Legacy POS infrastructure
Our Solution:
- Host card emulation Tap and Pay functionality
- Make purchases via barcode scanning
- Pay for items using gift cards from device
- Enable mobile payments with no change to existing POS
Results:
- Address operational challenges at check-out
- Gain better understanding of customer behavior
- Save on total costs of ownership (existing POS)
- Establish presence as industry innovator (first-of its-kind solution)
Rethink Tires | Easy & Engaging Recycling Platform
Challenges:
- Increase volume of recycled tires
- Create easy and engaging way to get people involved in recycling
- Make it easy for users to find used tire drop-off locations
- Promote value of recycling tires
- Improve consumer awareness of products made from recycled tires
Our Solution:
- Streamlined tire recycling platform
- Find closest tire recycling center by location
- Take a picture, tag location, submit
- Send directions to collectors for pick-up
- E-commerce/gallery of recycled tire product
Results:
- Improve discoverability and awareness of products made from recycled tires
- Ease of tire drop-offs and tire recycling
- Raise awareness of tire recycling program
Shell + PayPal
Touchless Payment Solution
Our Solution:
- Pay for gas via touchless payments
- Make in-store purchases automatically via PayPal integration
- Make purchases via barcode scanning
Results:
- Reduce revenue loss from gas theft
- Reduce risk of theft to visitors
- Increase average transaction size
- Eliminate friction points in path to purchase
Learn More
Sunwing
Manage Travel Bookings
Our Solution:
- Built for iOS & Android
- Profile management & trip management features
- Access support directly from app via Fongo
- Display relevant promotions to users
Results:
- Drive engagement with Sunwing brand & programs
- Provide a seamless user experience for customers
- Upsell directly from the app
Learn More
Perry Ellis
Mobile In-Store Loyalty Solution
Our Solution:
- Recognize app users via beacons
- Capture in-store leads via kiosk system
- Push customer data automatically to Salesforce via Heroku Connect
Results:
- Tie mobile to the in-store experience
- Better analytics on effectiveness of in-store lead generation efforts
- Increase customer in-store visits, frequency, engagement, and spend
Learn More
Living Spaces
Optimizing Customer Purchasing Experience
Our Solution:
- Search, scan, and display product information using barcodes
- Create personal wishlists
- Locate physical products using beacons
- Make fast purchases on their mobile devices
Results:
- Self-service advisor model
- Eliminate friction points
- Increase average spend per visit
- Shorten the decision-making cycle
Learn More
Tim Hortons
Customer Mobile Payment System
Our Solution:
- Host card emulation Tap and Pay functionality
- Make purchases via barcode scanning
- Pay for items using gift cards from device
- Enable mobile payments with no change to existing POS
Results:
- Address operational challenges at check-out
- Gain better understanding of customer behavior
- Save on total costs of ownership (existing POS)
- Establish presence as industry innovator (first-of its-kind solution)
Learn More
Rethink Tires
Easy & Engaging Recycling Platform
Our Solution:
- Streamlined tire recycling platform
- Find closest tire recycling center by location
- Take a picture, tag location, submit
- Send directions to collectors for pick-up
- E-commerce/gallery of recycled tire product
Results:
- Improve discoverability and awareness of products made from recycled tires
- Ease of tire drop-offs and tire recycling
- Raise awareness of tire recycling program
Our Expertise & Process
Platforms we are experts in:
- iOS & Android Phones & Tablets
- Web Apps
- Apple TV
- Android TV
- Amazon Fire TV
- Samsung Tizen TV
- Roku
- Apple Watch
- Android Smartwatch
- Google Chromecast
- WebOS
- Google Home
- Amazon Alexa
Our Success In The Retail Industry is Driven By:
- Developing personalized user experiences focused on best practices and use of cutting edge technology
- Our custom agile approach enabling low risk development and predictable project velocity
- A deep focus on scalability and optimizing app performance
- Security-minded design and development
- Data-driven monetization and analytics-based decision making
- Adherence to data security and privacy standards
- Agile teams, flexible architecture and efficient release management
- On-going platform support, maintenance & enhancements
Design Thinking
Our Design Thinking workshop helps to define the entire scope of a mobile app development project. Through defining product goals and business outcomes, prioritizing functionality to impact users, and creating a scalable product roadmap for long-term growth, the deliverables from our Design Thinking workshop set the foundation for a future-proof mobile app.
Agile Mobile App Development
Our custom agile development approach uses a sprint-based model to produce a workable product iteration every 2 weeks and allows us to accelerate the development of your app. This approach helps you get to market quickly with impactful mobile solutions, while reducing risks.
Continuous Improvement
To ensure your product growth is sustainable and scalable, growth frameworks are directly baked into our process to help make data-driven product decisions and improvements. With aspects like analytics implementation, key success metric definition, and various optimization strategies, our growth-focused methodologies engage, retain, and grow your customer base.
Why Partner With Clearbridge?
Deeply Experienced Mobile Experts
With a wealth of experience delivering award-winning solutions for some of North America’s largest companies, Clearbridge Mobile is a mobile app development company that has successfully delivered more than 250 apps for iOS, Android, and Connected TV platforms. We create mobile solutions that drive measurable business value, improve customer experiences, and increase revenue.
A Trusted Partner
We not only take ownership of project deliverables, but we are a team of agile mobile experts and digital industry veterans that seek to understand your goals and help you achieve them through proactive recommendations, cutting edge concepts and strategic direction.
Industry Innovators
With 10 years of diversified industry experience, we’ve built a broad perspective that helps us understand a mixed range of mobile-specific challenges and deliver truly innovative solutions. If you currently don’t deviate from innovations within your industry, you are missing valuable opportunities to learn from other industries and differentiate your products from your competitors.
Additional Resources
Track These 12 Mobile KPIs and See More ROI
A mobile app can be a lot of things to a lot of enterprises: a source of revenue, a communication tool, a way to
3 Common Mobile Personalization Mistakes You Need To Avoid
Consumers have been creating their own omnichannel experiences, going online, and using mobile apps on their journey to making purchases for an extended period. Our
How to Use Mobile Push Notifications to Reduce App Churn
In the early stages of a mobile app launch, rapid growth is a key priority. User acquisition builds a solid foundation for market success,
How to Increase User Retention With Mobile App Onboarding
Customer onboarding is a key contributor to finding success with mobile app development. Great customer onboarding not only lowers user abandonment rates but can
Let’s talk about your project!
Learn how Clearbridge Mobile’s product design and app development services can help you build better mobile relationships with your customers. Start a conversation today.
Vaughan Office
- 688 Chrislea Rd, Vaughan, ON, Canada
